Frequently Asked Questions

Bike & Bike app

An overview of the GEORGE-E One's specifications can be found on the website, via the specs buttons.
An overview of the GEORGE-E One's specifications can be found on the website, via the specs buttons.
The GEORGE-E One has a motor power of 250 W.

The GEORGE-E One qualifies as an e-bike (EPAC) in accordance with current European regulations.
The GEORGE-E One has a top speed of 25 km/h.

The GEORGE-E One qualifies as an e-bike (EPAC) in accordance with current European regulations.
The GEORGE-E One has a net weight including battery of 38 kg.
The GEORGE-E One is a complete fatbike including fenders.

The GEORGE-E One has 3 fenders, this because 2 fenders do not suffice. At the front of the frame an extra fender is mounted for this reason.
The GEORGE-E One is a complete fatbike including a sturdy stand.
The GEORGE-E One is a complete fatbike including lighting.
The GEORGE-E One is designed and assembled by an international team of experienced designers and engineers led by GEORGE-E. GEORGE-E products are manufactured and assembled in Europe.

Components that make up GEORGE-E's products are produced by and sourced from renowned manufacturers and brands in the bicycle industry with operations in America, Asia and Europe.
Frame specifications are as follows:
- Aluminum 6061
- Oversized tubes
- Dutch Design

In other words, a premium product designed, assembled, produced and assembled with passion and attention to detail.
An overview of all specifications, including those of the frame, can be found on the website, via the specs buttons.
The frame number or Vehicle Identification Number (VIN) of the GEORGE-E One is located on the metal plate under the battery slider.
The frame sticker of the GEORGE-E One is located on the underside of the top tube at the level of the display.
The frame of the GEORGE-E One can come in 3 colors: Black, Gray and Titanium. The paint has a matte finish and appearance.
The specifications of the motor are as follows:
- Rated power 250 W
- Nominal voltage 43 V
- Torque 60 Nm
- Automatic Dual Speed

In other words, a strong reliable motor with 2 gears suitable for an e-bike (EPAC) in accordance with the current European regulations.
An overview of all specifications, including those of the engine, can be found on the website, via the specs buttons.
The lifespan of an e-bike motor is about 20,000 - 30,000 kilometers.
Determining factors for the life of an e-bike motor are use and maintenance.
The specifications of the battery are as follows:
- Energy 625 Wh
- Nominal voltage 43 V
- Rated capacity 14.5 Ah
- Charging time 5.5 h
- Range 50-150 km

In other words, a battery with a long range. The driving range of the battery is 50-150 kilometers. The range of a fully charged battery will average about 80 kilometers.

The range or driving range depends on many factors such as, support mode (ECO, TOUR, SPORT, SPORT+, BOOST), sensor settings (Torque sensor, Speed sensor), load, rolling resistance, temperature etc. Many variables make it difficult to determine exactly what the range or driving range will be in any given situation.

The battery will not be fully charged upon delivery. It is advisable to first check the range of the battery upon receipt. If the range is sufficient, you can use it immediately.

The battery may need to be charged first. This depends, among other things, on the distance you want to travel with it.
An overview of all specifications, including that of the battery, can be found on the website, via the specs buttons.
The life of an e-bike battery is about 5 - 10 years.
Determining factors for the life of an e-bike battery are use and maintenance.
The driving range of the battery is 50-150 kilometers. The range of a fully charged battery will average about 80 kilometers.

The range or driving range depends on many factors such as support mode (ECO, TOUR, SPORT, SPORT+, BOOST), sensor settings (Torque sensor, Speed sensor), load, rolling resistance, temperature etc. Many variables make it difficult to determine exactly what the range or driving range will be in any given situation.

The battery will not be fully charged upon delivery. It is advisable to first check the range of the battery upon receipt. If the range is sufficient, you can use it immediately.

The battery may need to be charged first. This depends, among other things, on the distance you want to travel with it.
The battery will not be fully charged upon delivery. It is advisable to check the range of the battery upon receipt. If the range is sufficient, you can use it immediately.

The battery may need to be charged first. This depends, among other things, on the distance you want to travel with it.
You can check the battery capacity of the GEORGE-E One in two ways:
a) on your bike's display and
b) in the app connected to your bike
The battery of the GEORGE-E One has a weight of 4 kg.
You can additionally secure the battery of the GEORGE-E One in the following 3 ways. Both on the front of the battery slider with one of the upgrade options of the standard battery cylinder lock, and also on the back of the battery slider with a padlock.

1. By replacing the standard battery cylinder lock for an ABUS one with a higher security level, an upgrade from Basic to Plus. The ABUS battery cylinder lock can be found on the website, under Options & Accessories in the Explore menu.

2. By replacing the standard battery cylinder lock for an ABUS XPlus one with the highest security level, an upgrade from Basic to High. An additional advantage of the ABUS XPlus battery cylinder lock is that it is also available in the ABUS OneKey™️ Option system. The ABUS XPlus battery cylinder lock and the ABUS OneKey™️ Option system can be found on the website, under Options & Accessories in the Explore menu.

3. By using a padlock, for example the ABUS padlock, and attaching it to the specially designated position on the back of the battery slider. The padlock prevents unsolicited removal of the battery. The ABUS padlock can be found on the website, under Options & Accessories in the Explore menu.
The specifications of the charger are as follows:
- Fast Charging 3A
- Input AC100-240 V ~ 3A
- Output 50.4 V

Either a premium charger for fast results.
An overview of all the specifications, including that of the charger, can be found on the website, via the specs buttons.
The specifications of the controller are as follows:
- Dual sensor settings
- Torque sensor
- Speed sensor

Or rider choice, because no one is the same and makes their own choices. Then you need to get those choices. You get those choices, you have those choices. Test it yourself and make a choice. It's up to you.
An overview of all the specifications, including that of the controller, can be found on the website, via the specs buttons.
The specifications of the display are as follows:
- Integrated color LED
- #5 Support modes (ECO | TOUR | SPORT | SPORT+ | BOOST)
- Day & night mode sensor

Either a color display integrated into the frame with plenty of support modes from ECO to BOOST. All choices visible and at your fingertips.

The display lighting works on a day and night mode sensor. The sensor also actively and simultaneously controls the bike's lighting. Safe and easy to use. Wattage is displayed in real time in a graph. Then you can see what you are pedaling.
An overview of all the specifications, including that of the display, can be found on the website, via the specs buttons.
The specifications of the drive system are as follows:
- High durability
- Low maintenance
- Carbon Drive system
- Carbon reinforced belt
- Aluminum 6061 front sprocket
- Chromoly rear sprocket

In other words, smart choices for an optimal riding experience. Easy to use, low maintenance, without the disadvantages of a chain. Long lasting, silent, clean.
An overview of all specifications, including those of the drive system, can be found on the website, via the specs buttons.
The reinforced timing belt lasts 30,000 kilometers. By comparison, a chain lasts about 6,000 kilometers.

In addition, a timing belt is very clean because there is no grease involved, as there is with a chain.

Also, a timing belt makes virtually no noise. In other words, in almost every way, a timing belt is the smartest choice.
The reinforced timing belt has almost exclusively advantages. The price may be slightly higher, however, due to the extra long service life of 30,000 kilometers, you will quickly recoup the investment several times over. By comparison, a chain lasts about 6,000 kilometers.

In addition, a timing belt is very clean because there is no grease involved, as is the case with a chain.

Also, a timing belt makes virtually no noise. In other words, in almost every way, a timing belt is the smartest choice.
The reinforced timing belt has virtually no disadvantages. The price may be slightly higher, however, due to the extra long life of 30,000 kilometers, you will quickly recoup the investment several times over. By comparison, a chain lasts about 6,000 kilometers.

In addition, a timing belt is very clean because there is no grease involved, as there is with a chain.

Also, a timing belt makes virtually no noise. In other words, in almost every way, a timing belt is the smartest choice.
Handlebar specifications are as follows:
- Ergonomic and geometric
- Wide mid-rise design
- Strong lightweight chromoly

In other words, a strong, light, comfortable and beautifully designed handlebar. Passive and active safety in the best possible appearance.
An overview of all specifications, including those of the handlebar, can be found on the website, via the specs buttons.
Brake specifications are as follows:
- Hydraulic disc brakes
- Low noise brake pads
- Forged aluminum 2 piston calipers

In other words, the right brake discs and calipers for safe braking and stopping. Brake discs are a must. Brake pads make virtually no noise. Brakes should be trusted. With peace of mind on the road.
An overview of all specifications, including those of the brakes, can be found on the website, via the specs buttons.
The specifications of the lights are as follows:
- Front and Rear Integrated LED
- Day & night mode sensor

Or, the lights are integrated into the frame or into a part of the frame.

The lights operate automatically on a day and night sensor. The sensor also actively and simultaneously controls the display lighting. Safe and user-friendly.
An overview of all specifications, including those of the lighting (lights), can be found on the website, via the specs buttons.
The specifications of the saddle are as follows:
- Ergonomic and geometric design
- Dual seat configuration
- Comfort foam padding

In other words, a comfortable saddle that offers room for both rider and passenger.

The passenger and his or her safety and comfort have also been considered. For the passenger, in addition to space, a sturdy and pleasant handle behind the saddle is provided. Nothing that can hurt or damage your passenger's hands. In addition, extendable and retractable footrests are provided. Safe and comfortable on the road.
An overview of all specifications, including that of the saddle, can be found on the website, via the specs buttons.
The saddle of the GEORGE-E One is not adjustable. This was deliberately chosen. The reason is that GEORGE-E One, and in fact any electric bike and possibly fatbikes in particular due to their weight, are not suitable for children.

In addition, getting a traffic diploma is a start, you do that in grade 7. To us, the moment you enter high school seems early enough. Then you are generally 12 years old and are considered capable of handling an e-bike and applying traffic rules properly. Perhaps 12 is even too young for a GEORGE-E One.

We are happy to give you honest advice and invite you for a test ride.
The specifications of the suspension fork are as follows:
- Front fork suspension
- Adjustable compression

Either a suspension fork where the compression is adjustable to your choice. Your choice.

Everything you need to be safely comfortable and on the move, whatever the surface. The world does not consist solely of tight roads. Safe, stable and comfortable on the road.
An overview of all specifications, including the suspension fork, can be found on the website, via the specs buttons.
The specifications of the tires are as follows:
- Endurance compound
- All weather tyres
- High puncture resistance
- All weather conditions
- All road surfaces
- Size 20 x 4.0 inches
- Max tire pressure 36 PSI | 2.5 Bar | 250 KPI

In other words, tires with a compound focused on safety and longevity. In addition, the tires have high resistance to punctures. The profile of the tires is suitable for all surfaces, on and off road. The dimensions of the tires are the industry standard for fatbikes, 20x4.0 inches, and then the most premium of all that are available.

The optimal tire pressure for the tires of the GEORGE-E One is approximately 2.25 Bar. The maximum tire pressure is 2.50 Bar.

Upon delivery, the tires are set to an optimal pressure for you, which in most cases will be about 2.25 Bar. Safe and comfortable on the road, on all roads, in all conditions.
An overview of all specifications, including those of the tires (tires), can be found on the website, via the specs buttons.
The optimum tire pressure for the tires of the GEORGE-E One is approximately 2.25 Bar. The maximum tire pressure is 2.50 Bar.

Upon delivery, the tires are set to an optimal tire pressure for you, which in most cases will be about 2.25 Bar. Safe and comfortable on the road, on all roads, in all conditions.
Under ideal conditions, tire pressure should be constant. Unfortunately, that is never the case. Tires lose some pressure over time. What you could do yourself is to check the tire pressure regularly. For example, every month, or every 1,000 kilometers.

Checking the tire pressure will depend on how you use the GEORGE-E One.

The optimal tire pressure for the GEORGE-E One's tires is about 2.25 Bar. The maximum tire pressure is 2.50 Bar.

Upon delivery, the tires are set to an optimal tire pressure for you, which in most cases will be about 2.25 Bar. Safe and comfortable on the road, on all roads, in all conditions.
The inner tubes of the GEORGE-E One are equipped with auto valves (AV). This means that the tires can be inflated with, for example, a (hand) compressor or with an air compressor at a gas station.

The optimal tire pressure for the tires of the GEORGE-E One is approximately 2.25 Bar. The maximum tire pressure is 2.50 Bar.

Upon delivery, the tires are set to an optimal tire pressure for you, which in most cases will be about 2.25 Bar. Safe and comfortable on the road, on all roads, in all conditions.
EPAC stands for Electrically Power Assisted Cycles (EPACs) and e-bikes, also known as Electrically Assisted Pedal Cycles (EAPCs).

The GEORGE-E One qualifies as an e-bike (EPAC) according to NEN-EN 15194 in accordance with current European regulations.
The specifications of the GEORGE-E One are as follows:
- NEN-EN 15194
- Rated power 250 W
- Max speed 25 km/h
- Net weight 38 kg
- Max load 200 kg
- Certified street legal

In other words, a fatbike that qualifies as an e-bike (EPAC) in accordance with current European regulations. A completely legal product, a safe and street legal device, as you would expect from a premium product.
An overview of all specifications, including EPAC's, can be found on the website, via the specs buttons.
Considering its specifications, the GEORGE-E One fatbike qualifies as a tested, certified, safe and legal e-bike (EPAC) in accordance with current European regulations. A safe and street legal device, as you would expect from a premium product.
Considering its specifications, the GEORGE-E One fatbike qualifies as a tested, certified, safe and legal e-bike (EPAC) in accordance with current European regulations. A safe and street legal device, as you would expect from a premium product.
The GEORGE-E One fatbike qualifies as an e-bike (EPAC) in accordance with current European regulations. A fully legal product, a safe and street legal device, as you would expect from a premium product.

Walk assist or walk assist up to 6 km/h is allowed and standard on the GEORGE-E One. The walk assist button (the foot) is located at the top on the control button down on the handlebar. This feature is there to assist you in walking by hand to propel the bike.
The GEORGE-E One fatbike qualifies as an e-bike (EPAC) in accordance with current European regulations. A fully legal product, a safe and street legal device, as you would expect from a premium product.

Pedal assistance is available up to 25 km/h. Power or speed increasing hardware (such as a throttle/throttle) and/or software are prohibited by law and we do not offer them. For safety and regulatory reasons, we strongly advise against such hardware and software.

Besides the fact that any form of warranty and insurance is voided by tampering, you are liable to prosecution and all consequences are for you personally or for your legal representatives. You also need to ask yourself whether you are acting sensibly and responsibly. We give you the answer in advance:

NO, EXTREMELY INDEPENDENT AND UNRESPONSIBLE, ONLY VERY SERIOUSLY DAMAGES!
The GEORGE-E One fatbike qualifies as an e-bike (EPAC) in accordance with current European regulations. A fully legal product, a safe and street legal device, as you would expect from a premium product.

Power or speed increasing hardware (such as a throttle/throttle) and/or software are prohibited by law and we do not offer them. For safety and regulatory reasons we strongly discourage such hardware and software.

Besides the fact that any form of warranty and insurance is voided by tampering, you are liable to prosecution and all consequences are for you personally or for your legal representatives. You also need to ask yourself whether you are acting sensibly and responsibly. We give you the answer in advance:

NO, EXTREMELY INDEPENDENT AND UNRESPONSIBLE, ONLY VERY SERIOUSLY DAMAGES!
The GEORGE-E One fatbike qualifies as an e-bike (EPAC) in accordance with current European regulations. A fully legal product, a safe and street legal device, as you would expect from a premium product.

Power or speed increasing hardware (such as a throttle/throttle) and/or software are prohibited by law and we do not offer them. For safety and regulatory reasons we strongly discourage such hardware and software.

Besides the fact that any form of warranty and insurance is voided by tampering, you are liable to prosecution and all consequences are for you personally or for your legal representatives. You also need to ask yourself whether you are acting sensibly and responsibly. We give you the answer in advance:

NO, EXTREMELY INDEPENDENT AND UNRESPONSIBLE, ONLY VERY SERIOUSLY DAMAGES!
E-bikes with a motor power greater than 250 watts and/or capable of driving faster than 25 km/h qualify as mopeds.

Drivers of such a vehicle risk the following fines (2024):
A. No third-party insurance (fact code A 901a) € 500,-
B. No type approval (fact code K 024) € 310,-
C. No registration certificate (fact code K 026 aa) € 280,-
D. No driving license (fact code K 055) € 290,-
E. No helmet (fact code R 536 a) € 120,-

Added up to a total fine of € 1.500,- if found on the public road, excluding administration costs of the Central Fine Collection Agency (CJIB) of € 9,-.

In case of repetition, confiscation of the e-bike may follow. You will then lose your e-bike in addition to the €1,500 fine. An illegal e-bike will cost approximately € 1,000, with the total fine for a repeat offender and the loss of the e-bike rising to at least € 2,500. The first fine was already € 1,500, the repeat will cost at least € 2,500, with a total fine of at least € 4,000.

Source: Public Prosecutor's Office fine database 2024 (https://boetebase.om.nl)

For this amount you can also buy a safe, legal premium e-bike, such as the GEORGE-E One. Premium options and accessories, premium locks, a Kiwa SCM certified Track & Trace system complete the bike. An e-bike that also meets the conditions set by insurance companies. Then you can participate in traffic safely, legally and with peace of mind.
The specifications of the Bike app are as follows:
The Bike app, the Bafang Go app, has been developed and is also kept up to date by the manufacturer of the electrical part of the drive system.

In other words, a Bike app that suits a fatbike that qualifies as an e-bike (EPAC) in accordance with the applicable European regulations. A fully legal product, a safe and street legal device, as you would expect from a premium product.

The Bike app, the Bafang Go app, can be found in the App Store and in Google Play. You can also download the Bike app on the website, via the App Store and Google Play buttons.
The Bike app, the Bafang Go app, can be found in the App Store and in Google Play. You can also download the Bike app on the website, via the App Store and Google Play buttons.
The Bike app provides insight into:

Battery status
(RSOC, SOH, Voltage, Capacity left, Full capacity, Temperature, Number of cycles)

Drive data
(Odo, Cadence, Range, Calorie, PASnum, TorqueSignal, Current, Voltage)

About the Bike
(HMI Info, Controller Info, Battery Info, Sensor Info, Update Firmware Online, Update Firmware Local, Manual)

Vitality data
(Heart beat maximum, Heart beat minimum, Distance, Average Heart Rate, Calorie).

Of course, you can also adjust the Bike app settings and check the settings.

The Bike app is available in the following languages, among others: English, German, Dutch.
The Bike app works on smartphones with the Apple (iOS) operating system and smartphones with the Android operating system.

The Bike app, the Bafang Go app, can be found in the App Store and in Google Play. You can also download the Bike app on the website, via the App Store and Google Play buttons.
The GEORGE-E One works and rides even without the Bike app. The option of an extra large display with additional information can be convenient and useful.

Should you wish to use the Bike app while riding, a smartphone holder is a must for road safety and regulatory reasons. A smartphone holder and various mounting options, can be found on the website, under Options & Accessories in the Explore menu.